Effective Date: March 30, 2025

Neural Partners LLC ("Neural Partners," "we," "our," or "us") is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our websites, products, and services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, company name, job title
• Business Data: Communications related to our services or business opportunities
• Device & Technical Information: IP address, browser type, pages visited, time on site, device ID, cookies
• Marketing Preferences: Data collected through lead forms, events, or newsletter sign-ups
• Client Data: Information processed on behalf of clients through contracted services (e.g., platform integrations, analytics data)

We collect data directly from you, from your use of our services, or from trusted third-party partners.

2. How We Use Your Information

We use your personal information to:

• Provide and deliver our products and services
• Respond to inquiries and support requests
• Manage our relationship with clients and prospects
• Conduct analytics to improve our services and website
• Customize marketing and advertising content
• Comply with legal obligations

We do not sell your personal information.

3. Data Sharing and Third Parties

We may share your information with:

• Service Providers: For business operations including web hosting, CRM platforms, advertising, and analytics (e.g., Google, HubSpot, Mountain, AWS)
• Legal or Regulatory Authorities: If required to comply with applicable laws, regulations, legal processes, or enforce our agreements
• Partners: With your consent, or as part of a joint service offering

We only share data that is necessary, and we require that all partners comply with applicable data protection laws and maintain appropriate safeguards.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on data type, service agreements, and applicable laws.

5. International Data Transfers

If you are located outside of the United States, your personal data may be transferred to and processed in the U.S. We take steps to ensure that such transfers are conducted in compliance with applicable data protection laws, including the use of Standard Contractual Clauses where required.

6. Your Privacy Rights

Depending on your jurisdiction (e.g., California, Colorado, Virginia, Connecticut, Utah, Texas), you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of the sharing of personal information
• Limit the use of sensitive personal data
• Receive your data in a portable format

To exercise any of these rights, please visit our Privacy Rights page or contact us at team@neuralpartners.ai. We will respond within 45 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze traffic, personalize content, and support advertising. For more information, see our Cookie Policy.

You can manage your cookie preferences through your browser settings or by using opt-out links provided in our policy.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, misuse, or alteration. While no system can guarantee absolute security, we maintain protocols that meet or exceed industry standards.

9. Children’s Privacy

Our services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without appropriate parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we do, we will revise the "Effective Date" at the top and post the updated version on this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Neural Partners LLC
South Burlington, VT, USA
Email: team@neuralpartners.ai

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